Pedro Felgueiras

Profile

I’m a self-motivated and highly competent IT professional with extensive background in developing and customizing internal tools and processes. I have excellent interpersonal skills and empathy, enabling me to interact with a wide range of departments identifying theirs needs and burdens. I am eager to be challenged in order to grow and further improve my skills. My greatest passion is using my technical know-how and skills to facilitate and improve day to day tasks to organisations and their persons.

Experience

Instituto Superior de Engenharia do Porto

Porto, Portugal

Teacher

2022 - Present

  • Software Development / Operations
  • Teaching
  • REST API
  • Swagger
  • DevOps
  • Jenkins
  • Docker
  • Kubernetes

VHI - NR3

Dublin, Irland

Lead Atlassian Administrator

2022 - Present

  • Allocated to customer Vhi Healthcare
  • Lead and support all administrative functions of Jira and Confluence
  • Provide creative cloud architecture and coding solutions, participate in the entire application life cycle from design to development, testing, deployment, and support of various applications
  • Develop, automate, and deploy standard and custom solutions to functional users.
  • Write custom code in Groovy to integrate with other internal and external applications.
  • Produce custom reports and perform system health checks.
  • Create Jira projects, workflows, permissions, notifications, and custom fields
  • Engage with vendors and Support teams to resolve application issues on escalated problems.
  • Create Confluence spaces, archive, move and purge content as needed
  • Mentor and train junior team members to become SMEs
  • Maintain and update documentation related to architecture, operations, and support
  • Atlassian Cloud
  • Jira
  • Confluence
  • Jira Service Managment
  • Forge

Mercedes-Benz.io

Lisbon, PT

Atlassian Expert

2021 - 2022

  • Providing access (and instructions) to our Atlassian tools to every program/product within the scope
  • Maintaining Service Desk as first point of contact for the regions & markets
  • Creating and configuring internal and external projects and spaces within Jira & Confluence
  • Creating and customizing workflows, screens, custom fields, permissions and automations
  • Coaching/Guiding in JIRA and Confluence
  • Ensuring and observing the compliance of the Atlassian toolsets according to Daimler policies and processes
  • Being responsible for the Atlassian support (1st - 3rd level)
  • Being responsible for application and user licensing
  • Ensuring the usage of best practices and avoid implementations with potential for performance degradation
  • Managing Atlassian plugins (consult, install, configure, maintain)
  • Creating ScriptRunner automations/customizations
  • Developing and maintaining scripted customizations
  • Providing developed tools and workflows
  • Monitoring security reports from Atlassian
  • Evaluating consistency and performance impacts
  • Ensuring maintainability of the code base
  • Jira
  • Confluence
  • Data Center
  • Groovy

i2S Insurance Knowledge

Porto, PT

Atlassian Administrator

2014 - 2021

  • Maintain, Configure and Develop solutions on Atlassian Stack (Jira, Confluence, Crowd)
  • Develop and maintain reporting platform to aggregate data between applications
  • Identify and Implement requirements to enforce company processes and daily tasks
  • Managing a junior developer on implementing new requirement on custom ERP
  • Jira
  • Confluence
  • Crowd
  • Atlassian SDK
  • Linux

Project Manager

2013 - 2014

  • Planning, executing, monitoring, controlling the work of the team involved in the project.
  • Collaboration
  • Leadership
  • Problem solving

CCG Centro de Computação Gráfica

Porto, PT

Research and development

2013 - 2013

  • Implement proof of concept for medical IT systems using best pratices, using HL7 and QRDA standards, implemented in Java, Spring and Hibernate
  • Java
  • Spring
  • Hibernate

Spotfokus

Porto, PT

Programmer

2012 - 2013

  • Develop Web Sites with Drupal, Joomla and WordPress, using PHP, MySql
  • PHP
  • MySql
  • Drupal
  • Joomla

VirtualWelt

Porto, PT

Programmer

2011 - 2012

  • Developing web applications for Hotel Industry, using J2EE, Hibernate, Spring, ZKoss
  • Java
  • Spring
  • ZKoss
  • Hibernate

Education

Master in Computer Science

Instituto Superior de Engenharia do Porto - Instituto Politécnico do Porto

2017 - Current

Engineer Degree in Computer Graphics

Escola Superior de Tecnologia e Gestão - Instituto Politécnico de Viana do Castelo

2008 - 2011

photo of me

Skills

    • Atlassian
    • Jira
    • Confluence
    • Crowd
    • Atlassian SDK
    • Forge
      Programming
    • Groovy
    • Java
    • JavaScript
    • Maven
      Developer Tools
    • Git
    • Docker
    • Jenkins
      DataBase
    • PostgreSQL
    • MySql
    • MS SQL

Languages

  • Portuguese
    Native
  • English
    C2
  • Spanish
    B1

Interests

  • Touring
  • Lego
  • Hi-Fi
  • Travel
  • Hiking
  • 3D Print